Returns & Exchanges
At Tang Heritage, we strive to ensure your satisfaction with our artisanal fashion pieces. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Prepare Package
Carefully place the unworn, unwashed items with original tags attached into their original packaging to ensure protection during transit.
Ship Items
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our artisans inspect the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing